Emotional Intelligence and Resilience

NALC and DAPTC have been keen to support the work undertaken to improve civility and respect in the sector - between both councillors and councillors and their employees. This course helps candidates understand better the challenging environment we find ourselves in.

This workshop will enable you to better understand where our behaviour comes from and what impacts the way we think and what we feel in response to everyday situations and challenges. We’ll explore how to build personal resilience to help us be even more
effective in our roles. We’ll consider different scenarios and explore how we might respond to them.