Analogue lines will be switched over in the next 18 months approximately in Dorset. Each telecoms service provider is tasked with supporting their customers through this change and in the process helping support vulnerable customers where the impact may be greater.
Dorset Council arranged for BT to explain the approach they will be taking to support their Dorset customers and others in the South West.. Geraint James from BT ran through a presentation explaining BT's support for customers and precisely how the change will work.
Presentation Slides: 2023 11 30 Analogue Switchover BT Engagement
Useful links with more background information:
Ofcom the Regulator: Upgrading Landlines to Digital
Local Government Association Downloadble Resources for parish and town councils: Access to Digital Switchover Toolkit
