Officer Development

DAPTC provides training in a mixture of online scheduled courses, accessible at any time e-learning modules and in-person courses and events. Below are all training courses for clerks, officers and employees - they are listed once by subject matter and selecting a course will show all available dates for you to choose from. Each course also shows which part of the Councillor/Officer Development Framework it belongs to.

Prices listed include the 50% discount available to DAPTC member councils. Non DAPTC member councils are welcome to book a place for double the price shown against each course.

Get in touch if your council is interested in bulk purchasing e-learning modules or whole council training on a specified topic. Call 01305 224460 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Customer Service Essentials

50 Minutes


As someone who interacts with others on a regular basis, you have the power to make or break a person's day... and with that, your councils reputation! Develop your understanding of the importance of this through completion of the e-learning course.

Event Date
Price £14.00
Location E-Learning Course
Categories ODF Optional
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This e-learning course will help develop an understanding of the hazards and circumstances that lead to fire and how to  manage them appropriately.

Event Date
Price £14.00
Location Online
Categories CDF Optional, Clerk Development, ODF Essentials
An Introduction to Resilience

20 Minutes


Challenging, disappointing and stressful situations are all part of life. Knockbacks, job insecurities, money worries, illness, and relationship issues can affect us all at some point. This e-learning module will give you a greater understanding of resilience and offers practical advice to help you become more resilient.

Event Date
Price £10.00
Location E-Learning Course
Categories CDF Optional, ODF Optional
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This e-learning course will help develop an understanding of infection and measures that can be put in place to protect everyone in and outside of a workplace.

Event Date
Price £14.00
Location E-Learning Course
Categories CDF Optional, ODF Optional
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This e-learning course provides practical guidance and advice on how to effectively work from home. 

Event Date
Price £14.00
Location E-Learning Course
Categories CDF Optional, ODF Essentials
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This e-learning course aims to provide a deep understanding of leadership, core skills and practical advice.

Event Date
Price £14.00
Location E-Learning Course
Categories CDF Leader, ODF Optional
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This e-learning course will explain what money laundering is, how to spot this financial crime and prevent 'dirty' money entering an organisation's system.

Event Date
Price £14.00
Location E-Learning Course
Categories CDF Optional, ODF Optional
Respectful and Positive Communications on Social Media

60 Minutes


This module is designed to provide local councils and councillors with an introduction to strategies needed to get the most from positive communication and engagement on social media.

Event Date
Price £16.00
Location E-Learning Course
Categories CDF Optional, ODF Optional
Leadership in Challenging Situations

60 Minutes


This module is designed to provide Clerks, Council Officers and Councillors with an introduction to the skills needed to be effective leaders in the different roles we have, and the different situations we face, in our local councils.

Event Date
Price £16.00
Location E-Learning Course
Categories CDF Leader, Councillor Development, ODF Optional
Introduction to Emotional Intelligence and Personal Resilience

60 Minutes


This module is designed to provide Clerks, Council Officers and Councillors with an introduction to emotional intelligence and personal resilience, which is sometimes abbreviated to EI&R.

Event Date
Price £16.00
Location E-Learning Course
Categories CDF Optional, ODF Optional

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Contact

Telephone: 01305 224460

Member Advice: advice@dorset-aptc.gov.uk
Member Training: training@dorset-aptc.gov.uk
General Enquiries: info@dorset-aptc.gov.uk

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