Following feedback from parishes and towns, Dorset Council are providing two routes to raise issues.
The most effective way to raise concerns or report issues in the Dorset Council area is via the Dorset Council website, from there you can easily navigate to the relevant area for your query. Sometimes, however, there may not be a suitable form for your query or you may need to follow up the response you received. In these cases you can use the details below.
Can’t find what you need?
Contact Dorset Council’s customer service for Parish and Town Councils to access information and raise any queries or issues for resolution. The details below can be used by clerks and councillors to ensure issues are directed to the right team.
This email address is being protected from spambots. You need JavaScript enabled to view it. - 01305 221046
Can’t get a response to your issue?
If you experience difficulty obtaining a response or resolution from a Dorset Council service, contact the email address below for help accessing the support needed to progress or resolve a query. Dorset Council will use this inbox to gather insight into the types of issues arising and develop better ways of working.
This email address is being protected from spambots. You need JavaScript enabled to view it.
Whichever service you use, it’s always good to provide:
- Description of the issue
- What you need Dorset Council to do
- Any critical deadlines Dorset Council should be aware of
