Councillor Development

This e-learning course increases awareness of the impact and type of bullying behaviours that can occur in the workplace and provides guidance on what to do if you're being treated unfairly at work.

This course will help you hone your skills in customer service excellence and combines psychological insight with practical advice.

This course looks at what requirements and obligations local councils have under the Freedom of Information Act.

Breakthrough Communications discuss the necessary policies and procedures and what steps to follow when managing an Freedom of Information (FOI) request including the use of exemptions. The course will also cover how your council can ensure awareness among employees and councillors about FOI. 

Canva is a versatile design tool that can be used for free. This course will explain how to get more out of Canva for your council by creating complex designs and a brand for your council for instance.

There are currently no dates available for this course. Please check back again soon.

Ideal for new councillors and new to role clerks and employees. The course is also suitable for everyone requiring a refresher on planning.

There are currently no dates available for this course. Please check back again soon.

A perfect follow up to A Basic Introduction to Planning covering some of the more specialised aspects of the planning system as well as looking at some aspects in more detail.

Essential for new councillors in order to understand their responsibilities and for existing councillors wanting a refresher on the subject.

It’s important for all councillors to understand how data protection laws relate to their role - this is true for new as well as longer serving councillors.

This course is for councillors and is designed to provide a greater understanding of the different aspects of council finances and their duties in that regard.